GRIP Gear
Refund Policy:
Thank you for choosing GRIP Paranormal. We appreciate your trust in our services. Please review our refund policy below:
All Sales Are Final: We want to ensure that every customer receives the highest level of service and satisfaction. Therefore, all sales, both online and in-person, are final. Once a purchase is made, refunds or exchanges will not be provided except under the circumstances outlined in point 2 below.
Exceptions: a. Event Cancellation: In the rare event that a scheduled investigation or event is canceled by GRIP Paranormal, you will be entitled to a full refund of your purchase price. We will make every effort to notify you as soon as possible in such cases. b. Technical Issues: If you encounter any technical issues or problems with accessing or utilizing our online services, please contact our customer support team within 72 hours of your purchase. We will investigate the issue and provide assistance accordingly. In case we are unable to resolve the technical problem, a refund may be issued at our discretion.
Contact Customer Support: If you have any concerns or questions regarding your purchase, please reach out to our customer support team. We are here to assist you and address any issues you may have. GWGHOST@GRIP-PARANORMAL.COM
Note: This refund policy is subject to change without prior notice. It is recommended to review the policy periodically for any updates.